FAQs & Tips

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Frequently Asked Questions

Locker rentals
All-day locker may be rented at the Ticket booths, Big Kahuna's Trading Co, or the Locker Station, located across from the changing rooms on the entry walkway.

Life Vests
Our life vests are Coast Guard approved floatation devices, and are free. They are available throughout the park on a First come first serve basis.

Dining
Big Kahuna’s offers a wide variety of Food, Beverages and Snacks. Whether it’s to tame the wildest of appetites or to cool you down with a frosty beverage, it is all available inside the Park. See details.

Parking
Our oversized lot offers plenty of parking, as well as a drop-off area.

Restrooms and Changing areas
Kanakas (Hawaiian for man) and Wahines (Hawaiian for woman) restrooms and changing areas for the water park are located on the entry walk near First Aid, and in Bombs Away Bay. The Adventure Park restrooms are located next to the Cyclone, and also to the right of the Sky Coaster, just off the Tropical Golf pathway.

Shopping
Splashin' Fashion - Be sure to stop by Big Kahuna's Trading Company to check out our stock of novelties and sportswear. You'll also find film, disposable cameras and Hawaiian Tropic sunscreen. Located at the main entrance.

Play all season
A Big Kahuna's Season's Pass gives one person unlimited visits for one entire summer! You may apply your daily admission towards a season's pass on the day of your visit. For more information click here.

Twilight Admission
Late admission discount starts 3 hours prior to closing

Online Ticket/Purchasing Assistance
For Online Ticket/Purchase Assistance please call: 407-261-4288

Weather Assurance Policy

Gray skies? Iffy forecast? No problem!
Come on out to Big Kahuna’s anyway! Savvy guests know the crowds are light when there’s a threat of rain. The lines are short. Waits are minimal. Do what you want, when you want. And if the weather really does get ugly....

Rain Check Guarantee
If pools and waterslides are closed due to inclement weather for over one hour, and you have your receipt, you will be issued a FREE admission ticket (rain check) good for a return visit. That means, you can come back for FREE. So even if the skies are gray – what have you got to lose?

If Big Kahuna’s Management is forced to close all the pools and waterslides for over one hour during any one operating day, a full price ticket will be issued for any guest that is exiting the park at that time with a receipt. Rain Checks will only be issued up to 30 minutes after the attractions are reopened for anyone exiting the park for the day. Guests will be eligible for the offer only as they exit the park for the day and possess a receipt. NO CASH REFUNDS WILL BE GIVEN. Season Pass Holders do not qualify for Rain Checks. Ticket will be valid for the year they are issued.

Safety - Know Before You Go!

The Park offers a variety of water-based activities for all ages and all swim levels. Height restrictions are posted for all attractions and enforced. We strongly recommend that Minors (under 18) be accompanied by an adult. Park does not assume any responsibility or liability for unattended minors.

Only you know your own, your child's, or anyone you are supervising level of swimming skills. We strongly recommend all Guests under 48" or who are weak or non-swimmers wear Coast Guard approved lifejackets where appropriate. In the wave pool, all guests under 48" are REQUIRED to wear a lifejacket and be accompanied by an adult. We insist that parents keep their children within arm's reach for close supervision on all water activities. Lifejackets are available throughout the park. When in doubt, wear a life jacket!

Diving is not permitted in any pool or attraction at the park.

Proper swimwear must be worn on all rides and attractions.
No street clothes and no bathing attire with buckles, belts, rivets, metal or cut-off jeans permitted. For guest safety, no masks, snorkels or swim fins please. See usefull tips below.

Virginia Graeme Baker Pool and Spa Safety Act

On December 19th 2008 the Virginia Graeme Baker Pool and Spa Safety Act went into effect. This new law requires VGB Compliant Pool Drain Grates. We are VGB Compliant but please note in some applications these grates have a raised profile off the floor as mandated by the Law.

Warning: Raised Grate - All of our raised grates have a red circle highlighting their location. They are designed to be stepped on but in shallow water situations they may pose a tripping hazard.

Useful Tips


  • Big Kahuna's does not allow bathing attire with: belts, buckles, rivets, grommets, metal of any kind, or cut off jean shorts.
  • Big Kahuna's is concerned about your safety! Therefore, we do not allow glass containers, coolers, ice chests, food or beverages of any kind to be brought inside the park.
  • Running is not allowed at any time!
  • Diving masks are not permitted. Persons with eyeglasses must have a head strap to participate in water attractions.
  • Persons under the influence of or possessing drugs or alcohol will be ejected without compensation and should not enter.
  • No refunds for inclement weather.
  • Please comply with all safety rules and heed all warnings, verbal or written.
  • It is recommended that persons with pre-existing medical conditions; head, neck or back problems; and women who are pregnant not participate in or ride any attractions. Each individual should evaluate his or her ability to participate or ride any attractions.
  • This is a family park - profanity or abusive language is not permitted anywhere on park grounds.

Attention Parents:

  • The Park offers a variety of water-based activities for all ages and all swim levels. Height restrictions are posted for all attractions and enforced. Children under age 12 should be accompanied by a responsible adult at all times, and children age 12 or over should be supervised by an adult familiar with the child's swim level so as to make appropriate decisions as to the attractions suitable for that child.
  • Only you know your own, your child's, or anyone you are supervising level of swimming skills. We strongly recommend all Guests under 48" or who are weak or non-swimmers wear Coast Guard approved lifejackets where appropriate. In the wave pool, all guests under 48" are REQUIRED to wear a lifejacket and be accompanied by an adult. We insist that parents keep their children within arm's reach for close supervision on all water activities. When in doubt, wear a life jacket! Our life vests are Coast Guard approved floatation devices, and are free at the Locker Station. First come first serve basis.
  • We are extremely concerned about possible glass breakage in our park. Therefore, bottles and containers brought into the Park for an infant must be plastic. Also, children who wear diapers are required to wear a swim diaper for health and safety reasons.
  • Only Coast Guard approved floatation devices are permitted. Inflatable devices, as well as suits with attached or enclosed floats, are not permitted. Adults are not permitted to hold small children while riding attractions.

Height sometimes does matter!

  • Five Water Park attractions have height requirements. Only persons 44 inches tall and taller can ride: Raging Rhino River, Thunder River and Tiki River Run. Only persons 48 inches tall and taller may ride Jumanji and Maui Pipeline Speed Slides.
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